Clenaware Systems Sovereign Detergent

Sovereign Detergent
2 x 5lt

Clenaware Systems Sovereign Rinseaid

Sovereign Rinseaid
2 x 5lt

Clenaware Systems Sovereign Starter Pack

Sovereign Starter
Pack

Clenaware Systems Sovereign Descaler

Sovereign Descaler
4 x 1lt

Clenaware Systems Renovate Tub

Renovate Tub
2.5Kg

Clenaware Systems Quash Lipstick Removal Starter Pack

Quash Lipstick Removal Starter Pack

Clenaware Systems Polycarbonate Glass Washing Pack

Polycarbonate Glass Washing Pack

Clenaware Systems Dishwasher Detergent Standard

Dishwasher Detergent
Standard - 2 x 5lt

Clenaware Systems Dishwasher Detergent Hard Water

Dishwasher Detergent
Hard Water - 2 x 5lt

Clenaware Systems Dishwasher Rinseaid

Dishwasher Rinseaid
2 x 5lt

Clenaware Systems Tea & Coffee Stain Remover

Tea and Coffee Stain Remover

Clenaware Systems Descaler Tub

Descaler Tub
2.5kg

Clenaware Systems Automatic Water Softeners

Automatic Water Softeners

Clenaware Systems Calcium Treatment Units

Calcium Treatment Units

Clenaware Systems Manual Water Softener

Manual Water Softener

Clenaware Systems Salt 25Kg

Salt
25kg

Clenaware Systems Granular Salt 25Kg

Granular Salt
25kg

Clenaware Systems Open Baskets

Open Baskets

Clenaware Systems Divided Baskets

Divided Baskets

Clenaware Systems Tall Baskets

Tall Baskets

Clenaware Systems Half Glass Baskets

Half Glass Baskets

Clenaware Systems Divider Kits

Divider Kits

Clenaware Systems Carafe Insert

Carafe Insert

Clenaware Systems Dish Rack

Dish Rack

Clenaware Systems Open Rack

Open Rack

Clenaware Systems Cutlery Rack

Cutlery Rack

Clenaware Systems Airack™ Glass Dryer Standard

Airack Glass Dryer Standard

Clenaware Systems Airack™ Glass Dryer Lite

Airack Glass Dryer Lite

Clenaware Systems Basket Unit 3 High

Basket Units 3 High

Clenaware Systems Basket Unit 5 High

Basket Units 5 High

Clenaware Systems Airack Stand

Airack Stands

Clenaware Systems Machine Stands

Machine Stands

Clenaware Systems Sink Unit - 600mm

Sink Unit - 600mm

Clenaware Systems Sink Unit - 1200mm

Sink Units - 1200mm

Clenaware Systems Machine Cleaning Kit

Machine Cleaning Kit

Clenaware Systems Stainless Steel Cleaner

Stainless Steel Cleaner

Clenaware Systems Cactericidal Cleaner

Bactericidal Cleaner

Machine Extended Warranty With Machine Maintenance Servicing Icon

Machine Extended Warranty With Machine Maintenance Servicing

Service Overview

The Machine Extended Warranty package with Machine Servicing is designed to provide a fixed cost package for a complete peace of mind service that ensures a long life for your Clenaware machine. Your machine will be serviced every 6 months and if any parts are required due to failure then there would be no charges for parts or labour.

What This Service Covers

  • Access to technical help and engineers via the phone
  • Support and advice on machine technical and user issues
  • Unlimited call outs and onsite attendance
  • Cover for all parts within the Clenaware machine
  • Replaced service and repair parts are genuine Clenaware designed & manufactured
  • All work carried out is supported by written paperwork left with the customer
  • 12 months warranty on all new parts supplied
  • Service provided by well trained, experienced Clenaware engineers
  • Onsite attendance within 48 hours of booking an engineer

Call out, labour and part failure due to customer misuse is not covered under this plan.

Service Monthly Plan Pay As You Go Benefits*
Machine Extended Warranty with Machine Maintenance Servicing
£40.00 + VAT
Per Month
£480.00 + VAT
Per Year

Plan Benefits

  • Free Delivery on all future orders from Clenaware excluding chemicals
  • Reduced call out and labour rates if an engineer is required for a non-warranty call
  • 40% Discount off all future purchases from Clenaware
  • Free Replacement Basket every 12 Months (dropped off at the point of Service)

*Benefits for this plan are for the customers on the monthly payment scheme.

Examples Of Issues That Aren’t Classed As Genuine Warranty

  1. Follow the proper cleaning procedure for your machine as any unnecessary dirt build up around the Door Frame can stop the machine Door Switch activating leading you to believe the machine isn’t working. This can also cause a leak from the Door so must be kept clean.
  2. Whilst your machine is filling and your fill/ready light is amber pressing any buttons will stop the machine from functioning correctly as the only option it will allow you to do is closedown. Once the fill/ready light turns green then you can press the required buttons.
  3. If you prematurely switch off the machine during a session or at the end of a session without allowing the machine to run the closedown cycle, the next time you go to use the machine it won’t start up correctly.
  4. Ensure Filters are firmly in place as these prevent foreign objects from getting into the Pumps like broken glass.
  5. Ensure the Detergent and Rinseaid Tubing are placed in the correct bottles, i.e. blue tube in Rinseaid and clear tube in Detergent and have the Chemical Weights on the bottom. Also ensure tubing is free from kinks or obstruction.
  6. If a machine isn’t heating properly, this could indicate an issue with the heating element in the machine. This may be caused if the element is ‘caked’ with limescale and will not work efficiently.
  7. When removing Wash or Rinse Arms from the machine for daily cleaning, ensure the Special Screw is fully undone and the arms are lifted from underneath. This will prevent the arms being snapped unnecessarily.